procureconnect.com

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Contact Us:

You can:
- Send email to Customer service: [email protected]
- Submit an on-line Issue/Problem Report, see form below, or
- Send fax to: 847-671-0898.

Reporting an issue or problem using our on-line form: Please help us better serve you.

Fill out the form below and click on submit to send a report of any issue or problem you have experienced. Please be sure to scroll to the bottom of the form and click on the SUBMIT button.

Having the information requested below - will help us expedite the solution to your issue.

We have tested our website and application service on many combinations of hardware, operating systems, Internet Browsers, and connectivity (Internet Service Providers).

But if you have experienced an issue, sharing your computer setup will help speed up our investigation.

Thank you for your help!

Issue Reporting Form

Client Information:
Name:
Email Address:
Re-enter Email:

Date of issue/problem:
       Time (am/pm)

   Issue Description/Details:
Did you complete your task?   Yes      No

What were you doing/working on when the issue occurred?


Describe your process (details/comments) when you experienced the issue.

     Your Computer Details - please provide all that you are able: Please tell us what equipment you were using when you experienced the issue/problem. The details you provide will be very helpful, especially if you are experiencing difficulties with connectivity or email receipt. Please tell us what equipment you were using when you experienced the issue/problem. The details you provide will be very helpful, especially if you are experiencing difficulties with connectivity or email receipt.

Computer Operating System:
Choose one: Windows 7   Windows XP   Mac   Linux   Other OS
If you chose "Other Operating System " or if using Windows 8,
please enter name here:

Browser:
Choose one:
IE 9   IE8   Safari   Firefox   Chrome Other Browser
For IE, you can discover the version by opening the browser, click on "Help," then click on "about Internet Explorer."
If you chose "Other Browser" please enter it here:

If you are having connectivity issues or email receipt, please give us the following:
Your Internet Provider: Do you use:
Cable   DSL T1   Dial-up Broadband Card (USB/Card) Other
If you chose "other connectivity," please enter here:

What is your IP address?
You can find your IP address by going to this URL: http://www.whatismyip.com
Copy the numbers into the box.

Thank you for submitting a report. Please click on the submit button below.
After you submit this form, you will see a page display of the information submitted.
You may wish to print a copy for reference.

procureconnect, LLC
2121 15th Ave
Melrose Park IL 60160
Fax# 847-671-0898